Refund policy

Returns & Refund Policy

We want you to love your purchase. If you're not fully satisfied, we're here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be unworn, unwashed, and in their original condition with tags attached.

How to Start a Return

Contact us at gentsdesire.support@gmail.com with your order number and reason for return, and we'll provide instructions on how to send your item back.

Refunds

Once we receive and inspect your return, we will notify you of the approval status of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Exchanges

If you need a different size or color, please contact us and we'll be happy to help arrange an exchange, subject to availability.

Non-Returnable Items

Sale items and gift cards are final sale and not eligible for return or refund unless the item arrived damaged or defective.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue so we can make it right.

Contact

Questions about your return? Reach us at gentsdesire.support@gmail.com or +1 404 937 7874.